I am struggling right now to pick the right tools for my SaaS business, so this article was very helpful. We have a lot of different types of customers and my goal is to send targeted emails to them based on who they are (there is a survey at the beginning of sign up) and what actions they have taken. I was looking at using the Mixpanel/Segment/Drip stack for this, how well can Intercom handle this in your experience? Or are the emailing options within Intercom more limited?